{"id":263,"date":"2018-03-14T07:36:29","date_gmt":"2018-03-14T07:36:29","guid":{"rendered":"http:\/\/changeinspector.com\/blog\/?p=263"},"modified":"2018-05-25T14:14:15","modified_gmt":"2018-05-25T14:14:15","slug":"change-inspector-log-files","status":"publish","type":"post","link":"https:\/\/changeinspector.com\/blog\/change-inspector-log-files\/","title":{"rendered":"Change Inspector Log Files"},"content":{"rendered":"<p>In Version 6, we added log files feature to Change Inspector. Log files help us track down error messages\u00a0and software crashes. If you experience a crash or an error message, please follow these steps and email us the log files.<\/p>\n<p>1) Click on the About button <img decoding=\"async\" width=\"61\" height=\"61\" class=\"wp-image-264\" src=\"http:\/\/changeinspector.com\/blog\/wp-content\/uploads\/2018\/03\/word-image-5.png\" \/><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" width=\"868\" height=\"169\" class=\"wp-image-265\" src=\"http:\/\/changeinspector.com\/blog\/wp-content\/uploads\/2018\/03\/word-image-6.png\" srcset=\"https:\/\/changeinspector.com\/blog\/wp-content\/uploads\/2018\/03\/word-image-6.png 868w, https:\/\/changeinspector.com\/blog\/wp-content\/uploads\/2018\/03\/word-image-6-300x58.png 300w, https:\/\/changeinspector.com\/blog\/wp-content\/uploads\/2018\/03\/word-image-6-768x150.png 768w, https:\/\/changeinspector.com\/blog\/wp-content\/uploads\/2018\/03\/word-image-6-500x97.png 500w\" sizes=\"(max-width: 868px) 100vw, 868px\" \/><\/p>\n<p>2) The location of the log files is shown at the bottom of the About form<\/p>\n<p><img decoding=\"async\" width=\"341\" height=\"473\" class=\"wp-image-266\" src=\"http:\/\/changeinspector.com\/blog\/wp-content\/uploads\/2018\/03\/word-image-7.png\" srcset=\"https:\/\/changeinspector.com\/blog\/wp-content\/uploads\/2018\/03\/word-image-7.png 341w, https:\/\/changeinspector.com\/blog\/wp-content\/uploads\/2018\/03\/word-image-7-216x300.png 216w\" sizes=\"(max-width: 341px) 100vw, 341px\" \/><\/p>\n<p>3) Navigate in File Explorer to the log folder. Please make sure that the &#8220;Hidden Items&#8221; check box\u00a0is checked in the File Explorer View Pane.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"1008\" height=\"537\" class=\"wp-image-267\" src=\"http:\/\/changeinspector.com\/blog\/wp-content\/uploads\/2018\/03\/word-image-8.png\" srcset=\"https:\/\/changeinspector.com\/blog\/wp-content\/uploads\/2018\/03\/word-image-8.png 1008w, https:\/\/changeinspector.com\/blog\/wp-content\/uploads\/2018\/03\/word-image-8-300x160.png 300w, https:\/\/changeinspector.com\/blog\/wp-content\/uploads\/2018\/03\/word-image-8-768x409.png 768w, https:\/\/changeinspector.com\/blog\/wp-content\/uploads\/2018\/03\/word-image-8-500x266.png 500w\" sizes=\"(max-width: 1008px) 100vw, 1008px\" \/><\/p>\n<p>Or you can simply copy folder location from the About folder and paste in the Windows File Explorer as shown below. This will directly take you to the logs folder.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"857\" height=\"415\" class=\"wp-image-268\" src=\"http:\/\/changeinspector.com\/blog\/wp-content\/uploads\/2018\/03\/word-image-9.png\" srcset=\"https:\/\/changeinspector.com\/blog\/wp-content\/uploads\/2018\/03\/word-image-9.png 857w, https:\/\/changeinspector.com\/blog\/wp-content\/uploads\/2018\/03\/word-image-9-300x145.png 300w, https:\/\/changeinspector.com\/blog\/wp-content\/uploads\/2018\/03\/word-image-9-768x372.png 768w, https:\/\/changeinspector.com\/blog\/wp-content\/uploads\/2018\/03\/word-image-9-500x242.png 500w\" sizes=\"(max-width: 857px) 100vw, 857px\" \/><\/p>\n<p>4) Please email the logs files to <a href=\"mailto:support@changeinspector.com\">support@changeinspector.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In Version 6, we added log files feature to Change Inspector. Log files help us track down error messages\u00a0and software crashes. If you experience a crash or an error message, please follow these steps and email us the log files. &hellip; <a href=\"https:\/\/changeinspector.com\/blog\/change-inspector-log-files\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/changeinspector.com\/blog\/wp-json\/wp\/v2\/posts\/263"}],"collection":[{"href":"https:\/\/changeinspector.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/changeinspector.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/changeinspector.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/changeinspector.com\/blog\/wp-json\/wp\/v2\/comments?post=263"}],"version-history":[{"count":3,"href":"https:\/\/changeinspector.com\/blog\/wp-json\/wp\/v2\/posts\/263\/revisions"}],"predecessor-version":[{"id":271,"href":"https:\/\/changeinspector.com\/blog\/wp-json\/wp\/v2\/posts\/263\/revisions\/271"}],"wp:attachment":[{"href":"https:\/\/changeinspector.com\/blog\/wp-json\/wp\/v2\/media?parent=263"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/changeinspector.com\/blog\/wp-json\/wp\/v2\/categories?post=263"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/changeinspector.com\/blog\/wp-json\/wp\/v2\/tags?post=263"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}